|
|
|
|
|
|
HomeToys & GamesStuffed Animals & Toys |
|
|  |
| Customer Reviews: | | Average Customer Review: ( 18 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
12 of 12 found the following review helpful:
 Awesome! Oct 08, 2007
I researched this product on amazon, most reviews were bad, so I was skeptical of getting it. I'm 13 and a huge fan of Hannah Montana and my friend also had a mix max but it was a Tinkerbell model. She had no problems with hers so I decided to give it a try. It works perfectly! No glitches or anything! I love it! All my music, pictures and videos work fantastically!
I bought the SD card for extra storage, and it works fine. It says to only use a 2 GB card, at maximum. People also complained about the clock going back to 5, I've never had any problem like that! I would for sure recommend this product!
9 of 10 found the following review helpful:
 Works great - for a short time! Nov 11, 2007
By CAW Mom
"A Widay"
This is a fantastic concept, and our daughter loves it, when it works.
The first Mix Max had problems after 3 weeks - screen froze and the clock stopped at 5:33am. I was able to return it for an even exchange.
Second Mix Max worked for 2 1/2 months, then it started having inermittent blank screens, the Disney card movies would not play ("file not supported" messages appeared) and the time locked at 5:33am. The center > play button is not working properly - when pressed it does not always play until you find a "sweet spot" that it accepts.
Daughter loved it so much that against better judgement we bought a third Mix Max. The 5:33 "feature" is still there. When you reset the time it appears correctly, but the first time you cycle the power - you are back to 5:33. After 3 1/2 months the intermittent blank screens started. 3 sides of the "mickey ears" used for navigation stopped working after about 4 months (when we were 1 hour in to a 7 hour airline flight - UGH), so now our daughter can only get music or a movie by reinserting a card and IF the autoplay decides to work. Really disappointing since this was our third Mix Max and we bought the Jam Stand, case, travel charger and all the movie/music cards with purchase #1.
We tried calling repeatedly for support for the issues with all 3 - were told each time that they "looking into" the problems, but have no fix and because we were outside the 90 days from initial purchase were out of luck as far as a replacement or exchange.
Great idea, cool features - if you get one that lasts longer than 90 days. Lesson learned, next time we will spend a more for a stable player from a company that supports their products.
The positive reviews must be from new owners. Would be interesting to see the percentage of Mix Maxes that are functioning properly after 6 months of use.
5 of 5 found the following review helpful:
Great Product Oct 20, 2007
By J.K.
"Mom of three"
This is a great product. Easy to download, easy for my daughter who just turned 8 and is in 2nd grade. The best thing I ever did. I control what she listens to and I don't have to share the CD player with her anymore.
2 of 2 found the following review helpful:
Do not waste your money Nov 27, 2008
By Smiling is my favorite
We got this for my daughter for her birthday in July. It stopped working - the sound stopped - last month. She has probably watched the movie with it twice, and really used it as an mp3 player. Now the jack you plug the earphones in is loose and no sound comes out. I thought for sure this had a year warranty... but no. Waste of $100. We are going to buy another brand for her, and hopefully the movie we bought will work. Otherwise we wasted money on that too.
2 of 2 found the following review helpful:
Poor customer service Feb 25, 2008
By Franklin P. Gaskill
"Paulg"
I bought one for my grandaughter for Christmas and she enjoyed it for about a month before the ear piece plug in broke. Digital Blue refuses to help because I bought it on-line and do not have a proper store cash register receipt. They know it's a new item and I suspect from what others have told me that this is a common problem. This company is obviously one of those that is more interested in a one time sale than cementing future sells with good customer service. I cannot recommed doing business with this company.
See all 18 customer reviews on Amazon.com
|
| | |
|
|
|
|
|
